Is it a good practice to rely on memory during information gathering?

Relying solely on memory during information gathering is not considered a good practice. While memory can aid in recalling details, it is inherently fallible, and there is a significant risk of missing critical information or misrepresenting facts. This is especially true in high-pressure environments, such as public safety communications, where accuracy is paramount.

Utilizing written notes or digital documentation is a more reliable approach, as it allows for a systematic and verifiable collection of information, ensuring that nothing important is overlooked. Taking notes also helps in organizing thoughts and enhances clarity when relaying information. Therefore, the best practices in information gathering involve using memory in conjunction with proper documentation to ensure comprehensive and accurate information collection.